Important Notice: District e-mail communications will be temporarily unavailable for server maintenance from noon on October 7th – 8 a.m. on October 11th.   If you need  assistance, please call Customer Service at (530) 273-6185. Thank you for your cooperation.

Nevada Irrigation District Business Center

1036 West Main Street
Grass Valley, CA 95945

Visit our Customer Service Center
Mondays through Friday, 8 a.m. to 5 p.m.

Customer Service / Business Calls

• (530) 273-6185
• Email: customerservice@nidwater.com

Emergency Calls

• Normal Business Hours (530) 273-6185
• Weekends, After Hours (530) 273-3346

Making Payments

• Online - Login today and create your username and password.  Click here to pay online with credit card or electronic check only.  Payments made Monday-Friday, prior to 2:30 p.m. will be posted the same business day.  Payments received after 2:30 p.m. Monday-Friday or on weekends or holidays will be posted on the next business day.  Payments are subject to a $3.75 fee per transaction of up to $1,000.00. 
• Automated Phone System - Call 1-833-366-7104 to use our automated phone system to pay with a credit card, 7 days a week.  Payments made Monday-Friday, prior to 2:30 p.m. will be posted the same business day.  Payments received after 2:30 p.m. Monday-Friday or on weekends or holidays will be posted on the next business day. Payments are subject to a $3.75 fee per transaction of up to $1,000.00. 
• NID Business Center - 1036 West Main Street, Grass Valley, CA 95945
• Drop Box - NID North Auburn Water Treatment Plant,
  12200 Locksley Lane, North Auburn (Outside the Gate)
• Drop Box  - Safeway, 2550 Bell Rd., Auburn, CA  95602 (Near Store Entry)

Water Shutoff Protection Act

• 물 차단 정책
• 停水政策
• Política de Cierre de Agua
• Patayin ang Patakaran sa tubig
• Chính sách tắt nước
• Water Shutoff Policy

For location of underground utilities, call

• Underground Service Alert (USA) toll-free (800) 642-2444