NID is updating our billing system to serve you better.

A new user-friendly customer portal with new account numbers will launch in January 2027, making it easier than ever to access and manage your account. 

A new customer portal will serve as your hub for easier access to your account 

• View and pay bills
• Access your account from your desktop, tablet, or mobile phone
• Sign up for autopay and paperless billing
• Review your water usage
• Access multiple accounts from a single login
• Request new service or transfer your service

Public workshops will be held in January to help customers get started.

More details will be available as we near the launch. Thank you for your patience.