Customer Service

Nevada Irrigation District Business Center

We’re located at:

Nevada Irrigation District Business Center
1036 West Main Street
Grass Valley, CA 95945

Visit our Customer Service Center
Mondays through Friday, 9 a.m. to 5 p.m.

Customer Service / Business Calls

(530) 273-6185
Email: customerservice@nidwater.com

Emergency Calls

Normal Business Hours (530) 273-6185
Weekends, After Hours (530) 273-3346

Making Payments

OnlineLogin today and create your username and password. Click here to pay online with credit card or electronic check only. Payments made Monday-Friday, prior to 2:30 p.m. will be posted the same business day. Payments received after 2:30 p.m. Monday-Friday or on weekends or holidays will be posted on the next business day.
Automated Phone SystemCall 1-833-366-7104 to use our automated phone system to pay with a credit card, 7 days a week. Payments made Monday-Friday, prior to 2:30 p.m. will be posted the same business day. Payments received after 2:30 p.m. Monday-Friday or on weekends or holidays will be posted on the next business day.
NID Business Center, Customer Service Center, Main Entry
Drop Box (Outside the Gate) NID North Auburn Water Treatment Plant,
12200 Locksley Lane, North Auburn
Drop Box, (Near Store Entry) Safeway,
2550 Bell Rd., Auburn, CA 95602

Water Shutoff Protection Act

For location of underground utilities, call

Underground Service Alert (USA) toll-free (800) 642-2444

NID Department Contacts

Website Accessibility Statement

Nevada Irrigation District (the "District") is committed to ensuring that its services are accessible to all members of the public. As part of this commitment, the District strives to provide an accessible website compatible with the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the website are created to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities.

If you need any special assistance or accommodations:

Contact our compliance support team via telephone at: (888) 765-1970

Ongoing Compliance Information

Compliance Coordinator

The District has designated a Compliance Coordinator for website disability-related accommodations. The Compliance Coordinator has received training in website accessibility and updates the site in accordance with those best practices and requirements.

Compliance Procedures

The District is working to ensure all website content complies with the Americans with Disabilities Act and controlling State laws. In an ongoing effort to continually improve and remediate accessibility issues, the website is regularly scanned to ensure ongoing compliance, and timely changes are made to any inaccessible content if found.

Accessible Documents Policy

The District is committed to providing all documents hosted on the website in an accessible format or making accessible alternatives available.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites that do not have accessible content. This site may also include documents provided by third parties. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests in a timely manner. If you need assistance or accommodations while accessing content on this website, please contact our Compliance Coordinator via the form below:

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